Cookie Policy
Last updated: 30 July 2026
1. About this Cookie Policy
This Cookie Policy explains how FlexiDesk Solutions Limited (“FlexiDesk”, “we”, “us” or “our”) uses cookies and similar technologies when you visit or interact with our website.
It explains:
What cookies and similar technologies are
Why we use them
The different categories of cookies we may use
Which organisations may place cookies
How long cookies may remain on your device
How you can accept, reject or manage cookies
How you can withdraw your consent
This Cookie Policy should be read alongside our Privacy Policy, which provides more information about how we collect, use, store and protect personal information.
2. Who we are
The FlexiDesk website is operated by:
FlexiDesk Solutions Limited
Company number: 16190643
38 Coronation Avenue
Polesworth
Tamworth
England
B78 1ED
Email: support@flexidesk.store
For the purposes of applicable UK data-protection and electronic-communications law, FlexiDesk Solutions Limited is responsible for deciding how cookies and information collected through our website are used, except where a third-party provider acts independently.
3. What are cookies?
Cookies are small text files that websites place on or access from your computer, smartphone, tablet or other internet-connected device.
Cookies allow a website to recognise a device and store information about how the website is used. They can perform functions such as:
Keeping the website secure
Remembering your choices
Remembering items in a shopping basket
Enabling forms or account features
Measuring website traffic
Understanding which pages are visited
Identifying technical errors
Measuring the effectiveness of advertising
Providing more relevant content
Cookies do not normally contain information such as your full name or postal address. However, information stored in or obtained through cookies may be connected with other information that identifies or could identify you.
4. Similar technologies
This policy also applies to technologies that perform similar functions to cookies, including:
Local storage
Session storage
Tracking pixels
Tags
Scripts
Software development kits
Device identifiers
Embedded-content technologies
Link tracking
Web beacons
References to “cookies” in this policy include these similar technologies unless the context requires otherwise.
5. First-party and third-party cookies
Cookies may be either first-party or third-party cookies.
5.1 First-party cookies
First-party cookies are set through the FlexiDesk website or the domain you are visiting.
They may be placed directly by FlexiDesk or by Squarespace while providing the website platform on our behalf.
5.2 Third-party cookies
Third-party cookies are placed by another organisation whose services or content are used on our website.
Depending on the features enabled on our website, third parties could include:
Squarespace
Google
YouTube
Meta
Payment providers
Email-marketing providers
Social-media platforms
Embedded-content providers
Advertising or analytics providers
Third parties may use information obtained through their cookies in accordance with their own privacy and cookie policies.
A normal link to a social-media page does not necessarily place a cookie. However, embedded videos, social-media feeds, tracking pixels, share buttons or other integrated services may allow the relevant provider to place or access cookies.
6. Session and persistent cookies
Cookies may also be classified according to how long they remain on your device.
6.1 Session cookies
Session cookies are temporary. They normally expire when you close your browser or shortly afterwards.
They may be used for security, website navigation, forms, checkout or other functions that need to operate during a single visit.
6.2 Persistent cookies
Persistent cookies remain on your device after you close your browser. They expire after a specified period or when you delete them.
They may be used to remember your preferences, identify returning visitors or measure website use over a longer period.
7. The categories of cookies we use
Depending on the website features you use and the choices you make, our website may use the following categories of cookies.
7.1 Strictly necessary cookies
Strictly necessary cookies are required for the website or a service you specifically request to operate correctly and securely.
They may be used to:
Load and display the website
Protect the website against fraud and malicious activity
Prevent cross-site request forgery
Test whether your browser supports cookies
Remember your cookie-consent choices
Operate contact or signup forms
Maintain a secure login session
Remember products placed in a shopping basket
Operate checkout and payment functions
Prevent redirect errors
Provide customer-account functions
Enable password-protected areas
These cookies cannot normally be disabled through our cookie-preference tool because the relevant website function may not work without them.
Where the law allows, we may place strictly necessary cookies without requesting consent. We will still provide information about them through this policy.
7.2 Functional and preference cookies
Functional cookies allow the website to remember choices and provide enhanced features.
They may be used to:
Remember that you dismissed an announcement
Remember whether you closed a promotional popup
Remember video-player preferences
Remember display or accessibility settings
Remember language or location choices
Provide a more consistent website experience
Some functional storage may be necessary to provide a feature you request. Other functional cookies will only be used where permitted by law or after you have made the relevant choice.
Rejecting functional cookies may mean that certain preferences need to be selected again on a future visit.
7.3 Analytics and performance cookies
Analytics and performance cookies help us understand how people use the FlexiDesk website.
They may collect information about:
The pages you visit
The date and time of a visit
The duration of a visit
Whether you are a new or returning visitor
The website or source that referred you
Links and buttons selected
Form and button conversions
Browser and device type
Approximate location
Website errors
Traffic sources
General interaction patterns
We use this information to:
Understand which pages are useful
Improve website navigation
Identify technical problems
Measure interest in FlexiDesk
Improve our launch-list journey
Understand the performance of website content
Measure the effectiveness of campaigns
Where consent is required, analytics and performance cookies will remain restricted unless you accept them through our cookie banner or preference tool.
Analytics reports may combine information from multiple visitors. However, cookie identifiers, IP addresses or other information involved in producing those reports may constitute personal information.
7.4 Advertising and marketing cookies
Advertising and marketing cookies may be used if we introduce advertising tools, tracking pixels or marketing integrations.
They may be used to:
Measure advertising performance
Identify whether a visitor arrived through an advertisement
Limit how often an advertisement is shown
Build advertising audiences
Show relevant FlexiDesk advertising on other websites
Measure whether a visitor later joined our launch list or placed an order
Attribute visits or conversions to a campaign
Understand engagement with marketing content
These cookies may track activity across different websites, apps or devices.
Advertising and marketing cookies are not necessary for the basic operation of our website. Where consent is required, they will not be placed or activated unless you accept them.
Joining the FlexiDesk launch list does not automatically mean that you have agreed to advertising cookies. Cookie consent and consent to receive marketing emails are separate choices.
8. Squarespace cookies
Our website is hosted and operated using Squarespace.
Squarespace may use cookies and similar technologies to:
Deliver and secure the website
Prevent malicious requests
Operate website forms
Store cookie choices
Provide analytics
Enable customer accounts
Support ecommerce and checkout functions
Operate announcement bars and promotional popups
Provide embedded video features
Remember website preferences
The exact Squarespace cookies placed depend on:
The website features enabled
Whether ecommerce is active
Whether a visitor has an account
Whether a visitor adds a product to a basket
Whether analytics cookies have been accepted
Whether a promotional popup or announcement bar is used
Which third-party integrations are connected
9. Cookies and storage technologies that may be used
The following tables describe the main Squarespace cookies and storage technologies that may be relevant to the FlexiDesk website.
Not every cookie will be placed during every visit. Some are only used when a particular feature is enabled or a visitor performs a particular action.
Squarespace and other providers may update cookie names, purposes and durations. Where there is a difference, the information shown in our live cookie-preference tool or the relevant provider’s current cookie information will take precedence.
9.1 Cookie-consent preferences
Cookie or storage nameProviderPurposeTypical durationss_performancecookiesAllowedSquarespaceRecords whether a visitor has permitted performance and analytics cookies30 daysss_marketingcookiesAllowedSquarespaceRecords whether a visitor has permitted marketing cookies30 days
These preference cookies are used to remember and respect the choices you make through the cookie banner.
9.2 Analytics and performance cookies
These cookies may be placed where Squarespace analytics cookies are enabled and the required permission has been obtained.
Cookie nameProviderPurposeTypical durationss_cidSquarespaceIdentifies a unique visitor and helps measure visits and sessionsTwo yearsss_cpvisitSquarespaceIdentifies a unique visitor and helps measure visits and sessionsTwo yearsss_cvisitSquarespaceHelps measure a visitor’s current website session30 minutesss_cvrSquarespaceIdentifies returning visitors and helps measure sessionsTwo yearsss_cvtSquarespaceHelps measure activity during a website session30 minutes
Rejecting analytics cookies may reduce the completeness and accuracy of the website reports available to us.
9.3 Security and website-operation technologies
Depending on the features used, Squarespace may place cookies such as:
Cookie or storage nameProviderPurposeTypical durationCrumbSquarespaceHelps prevent cross-site request-forgery attacksSessionTestSquarespaceTests whether the browser supports cookies and helps prevent errorsSessionRecentRedirectSquarespaceHelps prevent redirect loops30 minutesLockedSquarespaceRemembers successful access to a password-protected website areaSessionsiteUserCrumbSquarespaceHelps protect logged-in customer accounts against cross-site request-forgeryUp to three yearsSiteUserInfoSquarespaceIdentifies a visitor logged into a customer accountUp to three yearsSiteUserSecureAuthTokenSquarespaceAuthenticates a visitor logged into a customer accountUp to three yearsorderStatusSessionTokenSquarespaceAuthenticates access to an order-status pageUp to one year
Account, password and order-status cookies will only be relevant if the associated feature is available and used.
9.4 Shopping and checkout cookies
If FlexiDesk introduces online orders or preorders through Squarespace, the following cookies or storage technologies may be used:
Cookie or storage nameProviderPurposeTypical durationCARTSquarespaceRecords when a visitor adds a product to their shopping basketTwo weekshasCartSquarespaceRecords that the visitor has an active shopping basketTwo weeksCHECKOUT_WEBSITESquarespaceIdentifies the appropriate website during checkoutSessionCommerce-checkout-stateSquarespaceStores checkout status while a payment is being completedSession
Payment providers may also set their own security, anti-fraud and payment-processing cookies when you use their services.
Necessary checkout cookies may be placed without optional cookie consent where they are essential to provide the checkout service requested by the visitor.
9.5 Functional storage
Depending on the features enabled, the following local-storage technologies may be used:
Storage nameProviderPurposeTypical durationsquarespace-announcement-barSquarespaceRemembers when a visitor dismisses an announcement barPersistentsquarespace-popup-overlaySquarespaceRemembers when a visitor dismisses a promotional popupPersistentsquarespace-video-player-optionsSquarespaceRemembers preferences for videos uploaded directly to Squarespace, such as volume, playback speed and qualityPersistent
Persistent local storage normally remains until it is cleared by the visitor, the browser or the website.
10. Third-party analytics
We may connect a third-party analytics service, such as Google Analytics, to understand website traffic and performance.
If Google Analytics or another analytics provider is enabled, it may collect information such as:
A cookie or device identifier
IP-address information
Approximate location
Browser and device information
Pages viewed
Session duration
Referring source
Website interactions
Conversion events
Where required, these services will only be activated after you accept analytics cookies.
If we introduce a third-party analytics provider, we will update this policy and our cookie controls to identify the provider, purposes, cookie names and applicable durations.
11. Embedded videos and external content
Our website may include content supplied by third parties, such as:
YouTube videos
Social-media posts
Maps
Forms
Scheduling tools
Product demonstrations
Reviews
External widgets
Loading or interacting with embedded content may allow the relevant provider to place cookies, identify your device or receive information about the page you visited.
Where technically possible and legally required, non-essential embedded content will be restricted until you provide the relevant consent.
Some content may not work correctly if you reject the associated cookies. Where possible, we may provide a direct link so you can access the content on the provider’s own website.
12. Social-media features
The FlexiDesk website may include links to platforms such as:
LinkedIn
Instagram
TikTok
YouTube
Selecting an ordinary link will take you to the relevant third-party website. That website may place cookies according to its own policies.
If we introduce embedded social-media feeds, pixels, share buttons or other integrations, those features may allow the platform to collect information even if you do not directly interact with the content.
Where consent is required, social-media advertising or tracking technologies will remain disabled unless you accept marketing cookies.
13. Information collected through cookies
Depending on the cookie and the choices you make, we or our providers may collect:
IP address
Cookie identifiers
Device identifiers
Browser type and version
Device type
Operating system
Screen or display information
Approximate geographical location
Referring website or campaign
Pages viewed
Links or buttons selected
Dates and times of visits
Duration of visits
Website errors
Form or conversion events
Cookie preferences
Shopping-basket and checkout information
Account or authentication status
For more information about how we use personal information, our lawful bases, retention periods, data sharing and your rights, please read our Privacy Policy.
14. Legal basis for using cookies
The rules governing cookies and similar technologies in the United Kingdom include the Privacy and Electronic Communications Regulations 2003, as amended.
Where personal information is processed, the UK General Data Protection Regulation and Data Protection Act 2018 may also apply.
We may use:
Strictly necessary storage where it is required to transmit a communication or provide an online service you have requested
Other legally permitted technologies where the applicable conditions are met
Non-essential cookies where you have provided valid consent
Information obtained through consented cookies for the purposes explained when consent was requested
Where we rely on consent, you may withdraw it at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before it was withdrawn.
15. How we obtain cookie consent
When you first visit our website, you may be shown a cookie banner that allows you to:
Accept cookies
Reject non-essential cookies
Manage individual cookie categories
Strictly necessary cookies may remain active because they are required for the website or a requested service to function.
Non-essential cookie choices should not be enabled in advance.
Continuing to browse the website without making a positive choice will not by itself be treated as consent to non-essential cookies.
You can use the website even if you reject non-essential cookies, although certain optional features may not operate or may provide reduced functionality.
16. How to change or withdraw your consent
You can change or withdraw your cookie consent at any time through the Manage Cookies or Cookie Preferences option displayed on our website.
Depending on the Squarespace settings and the device you use, this option may appear:
In the website footer
In a cookie-preferences panel
As a small cookie-preference button
When the cookie banner is shown again
Changing your preference prevents future use of the relevant non-essential cookies where the preference tool controls them.
Previously placed cookies may remain on your device until they expire or are deleted. You can remove them through your browser settings.
You may need to repeat your choices if you:
Clear your browser cookies
Use another browser
Use another device
Use a private-browsing session
Block the cookie used to remember your preferences
17. Managing cookies through your browser
Most browsers allow you to:
View stored cookies
Delete individual cookies
Delete all cookies
Block cookies from particular websites
Block third-party cookies
Block all cookies
Receive a warning before a cookie is placed
Clear cookies when the browser closes
The method depends on the browser and device you use. Instructions are normally available through the browser’s privacy, security or help settings.
Blocking all cookies may affect essential website functionality. For example, forms, account areas, shopping baskets or checkout features may not work correctly.
Browser controls may not automatically remove information already collected or prevent every similar technology, such as local storage or device fingerprinting.
18. Global Privacy Control and Do Not Track
Some browsers or extensions provide privacy signals such as Global Privacy Control or “Do Not Track”.
There is not always a consistent technical or legal standard governing how every website must respond to every browser signal.
Where a recognised signal creates a legal obligation or can be reliably interpreted by our website systems, we will take reasonable steps to respect it.
The most reliable way to control optional cookies on our website is to use our cookie-preference tool and your browser settings.
19. International data transfers
Squarespace and other technology providers may process information in the United States or other countries outside the United Kingdom.
Where personal information is transferred internationally, we will take steps designed to ensure that an appropriate legal transfer mechanism and safeguards are used where required.
These may include:
UK adequacy regulations
The UK International Data Transfer Agreement
The UK Addendum to standard contractual clauses
Another transfer mechanism permitted by law
Further information about international transfers is provided in our Privacy Policy and the relevant provider’s privacy information.
20. How long cookie information is retained
The period for which a cookie remains on your device is shown in the relevant table where known.
Information obtained through cookies may be retained separately from the cookie itself.
We retain cookie-derived personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
Website analysis
Security
Fraud prevention
Consent management
Campaign measurement
Dispute resolution
Compliance with legal obligations
Aggregated or anonymised statistics that no longer identify an individual may be retained for longer.
21. Changes to our cookies
The cookies used by our website may change when we:
Add or remove a website feature
Introduce orders or preorders
Connect an analytics service
Add an advertising pixel
Embed a video or external form
Change our email-marketing provider
Add customer accounts
Change our website provider
Update our cookie-consent system
We will review this policy and our cookie settings when making significant changes.
Where a change affects the purposes for which you originally provided consent, we will request fresh consent where required.
22. Changes to this Cookie Policy
We may update this Cookie Policy to reflect changes to:
Our website
The cookies we use
Our suppliers
Our products or services
Applicable law
Regulatory guidance
The latest version will be published on our website with an updated date at the top of the policy.
We recommend reviewing this page periodically.
23. Your data-protection rights
Where information collected through cookies constitutes personal information, you may have rights including:
The right to request access to your personal information
The right to request correction of inaccurate information
The right to request deletion in certain circumstances
The right to request restriction of processing
The right to object to certain processing
The right to data portability in certain circumstances
The right to withdraw consent
The right to complain to the Information Commissioner’s Office
These rights are explained in more detail in our Privacy Policy.
To exercise a data-protection right, contact support@flexidesk.store.
24. Complaints
If you have a concern about our use of cookies or personal information, please contact us first so we can try to resolve it.
You also have the right to complain to the Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint/
25. Contact us
Questions about this Cookie Policy or the technologies used on our website can be sent to:
FlexiDesk Solutions Limited
38 Coronation Avenue
Polesworth
Tamworth
England
B78 1ED
Email: support@flexidesk.store